Table of Content
Staff were knowledgeable about individuals' care and support needs and preferences and people had been involved in the planning of their care where they were able. Fosse House is a care home without nursing registered to provide accommodation and personal care for up to 81 older people. At the time of this inspection 76 people were accommodated at Fosse House. Specialist care designed to meet the challenges faced by people living with dementia. Care services offered to people in housing-with-care facilities are regulated, subject to periodic inspections and awarded grades. Wherever possible, Inspectorate reports and grades are accessible from the housing-with-care pages on this website.
Staff had regular supervisions to discuss and review their performance and professional development. Safe and effective recruitment practices were followed to check that staff were of good character, physically and mentally fit for the role and able to meet people’s needs. We saw that plans and guidance had been put in place to help staff deal with unforeseen events and emergencies. Staff had received training in how to safeguard people against the risks of abuse. Fosse House is one of our two Quantum care homes located within the beautiful city of St Albans. Accommodation, meals, and assistance with personal care and medication.
Chiswell Residential Home
Yes, Fosse House provides care designed to meet the challenges faced by people living with dementia. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do. The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day.
In some units we saw there were sufficient numbers of staff to meet people’s needs promptly in a calm and patient way. However, in ‘Swallow’ unit on the first floor we found there were often insufficient staff to cope with the demands placed upon them. The CQC is required to monitor the operation of the Mental Capacity Act and Deprivation of Liberty Safeguards and to report on what we find. DoLS are put in place to protect people where they do not have capacity to make decisions and where it is considered necessary to restrict their freedom in some way, usually to protect themselves or others. At the time of the inspection we found that some people had aspects of their freedoms restricted. It was unclear in some cases as to whether appropriate applications had been made in full compliance with the DoLS and relevant requirements of the MCA 2005.
Support links
Sorry, we don't have prices for this care home - please contact the care home for more details. Please click HERE to view Fosse House's Facebook page and to keep up to date with the fun and activities and see what's going on. Getting older can make it more difficult to get around and do the things you used to do, or would like to do. A challenge we all face as we get older is to think about where we live, and how it will work for us when we’re older.
We saw that the meals served were hot and that people were regularly offered a choice of drinks. However, although care staff were familiar with people’s dietary requirements, we found that the information was not always shared with the chef in an effective way. People were supported to eat a healthy balanced diet that met their individual needs and dietary requirements. Menu choices and alternatives were available at mealtimes and people were given appropriate levels of support by staff who were familiar with their personal preferences. Plans and guidance were in place to help staff deal with unforeseen events and emergencies. Fire and other safety equipment was checked and tested regularly to keep people safe.
Verulam House Nursing Home
Staff obtained people’s consent before providing the day to day care they required. However, where ‘do not attempt cardio pulmonary resuscitation’ decisions were in place, we found that some had not been made with the proper consent of the people concerned or in line with the MCA 2005. The service acted in accordance with the requirements of the MCA 2005 where appropriate and people were fully involved in ‘do not attempt cardio pulmonary resuscitation’ decisions.
However, people’s consent and agreement to their care and support was not always accurately reflected in their plans of care. Appropriate steps were taken to ensure that identified risks to people’s health, safety and well-being were mitigated in a safe and effective way that promoted their independence. Accidents, falls and injuries were recorded and investigated thoroughly to identify emerging risks, patterns and trends. The Receptionist plays a key part in keeping the home operating as it should.
Activities
However, we found some examples of where support was provided in a way that did not respect or promote people’s dignity. We also found that the quality of care provided often lacked consistency across different units and floors at the home. In some areas we saw that staff provided support in a patient, calm and reassuring way that best suited people’s individual needs. In other areas for example in the ‘Swallow’ unit on the first floor, staff appeared rushed and did not interact with people in a positive or caring way. That’s why Care Concierge’s care experts will act as your personal care consultants.
Each Deputy Manager will bring their own skillset to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents. At Fosse House, we have designated Activity Care Workers who are on hand to plan a wide range of activities for you to enjoy. From arts and crafts and light exercise, to entertainment and days out - you are sure to find something to get involved with at Fosse House. This is the latest available inspection report for this service, carried out on 3rd November 2008.
It provides accommodation and personal care for up to 81 older people, some of whom live with dementia. The home is comprised of residential, dementia care and enablement units spread over two floors where staff provide care and support for people with varying needs and levels of dependency. At the time of our inspection there were 78 people living at the home.
From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you. It includes all 11,500 registered care homes in the UK that cater exclusively or primarily for older people. There is no charge whatsoever to appear in it, and we welcome a photo and descriptive text to enhance the presentation of your home. Fosse House holds the Q Club day club for people living in the local community who are looking for some support while remaining independent. – the service is performing badly and we've taken enforcement action against the provider of the service.
There were sufficient numbers of staff on duty to meet the needs of people and there were systems in place to assess and monitor the quality of service. People were positive about the management and leadership arrangements at the home. However, we found that the methods used to reduce risks, monitor the quality of services and drive improvement were not as effective as they could have been in all areas. We found that the effectiveness of staff deployment lacked consistency across different units at the home.
Staff received training in how to safeguard people against the risks of abuse and knew how to report any concerns they had, both internally and externally if the need arose. Robust and effective recruitment processes were used to ensure that all staff employed at the service were of good character and had the skills, abilities and experience necessary to do their jobs. Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment.
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